--- title: FAQs | Momentum Transfer Help Page description: Frequently asked questions and general information --- [Skip to content](https://help.momentum-transfer.com/faqs#main-content) English Show submenu for translations [![Momentum Transfer](https://help.momentum-transfer.com/hs-fs/hubfs/md2x.png?width=150&height=150&name=md2x.png)](https://momentum-transfer.com/) Open main navigation Close main navigation - English Show submenu for translations - [Contact us](mailto:team@momentum-transfer.com) [Contact us](mailto:team@momentum-transfer.com) Momentum Transfer Help Page - There are no suggestions because the search field is empty. 1. [Momentum Transfer Help Page](https://help.momentum-transfer.com/) 2. [FAQs](https://help.momentum-transfer.com/faqs) # FAQs Frequently asked questions and general information ## General Information - [Are there any specific requirements for purchasing measurements?](https://help.momentum-transfer.com/are-there-any-specific-requirements-for-purchasing-measurements) - [How to Buy Credits on the Data Portal](https://help.momentum-transfer.com/how-to-buy-credits-on-the-data-portal) - [What Consultation Services Are Available?](https://help.momentum-transfer.com/what-consultation-services-are-available) - [What Kind Of Results Do I Get?](https://help.momentum-transfer.com/what-kind-of-results-do-i-get) - [Are There Restrictions On Samples?](https://help.momentum-transfer.com/are-there-restrictions-on-samples) - [How Many Samples Can I Measure?](https://help.momentum-transfer.com/how-many-samples-can-i-measure) - [How Can The Results Be Used?](https://help.momentum-transfer.com/how-can-the-results-be-used) - [Which Payment Method Do You Accept?](https://help.momentum-transfer.com/which-payment-method-do-you-accept) - [Which Types of Measurements Are Available?](https://help.momentum-transfer.com/which-types-of-measurements-are-available) - [When Are Measurements Performed?](https://help.momentum-transfer.com/when-are-measurements-performed) - [What Can I Expect From The Momentum Transfer Service?](https://help.momentum-transfer.com/general-information) - [Is The OSCARS Program Still Valid?](https://help.momentum-transfer.com/is-the-oscars-program-still-valid-can-i-still-use-it) See less ▼ ## Momentum Transfer Data Portal - [What Should I Do If I Encounter A Bug?](https://help.momentum-transfer.com/what-should-i-do-if-i-encounter-a-bug) - [I Am Having Trouble Accessing My Account After Resetting My Password. What Should I Do?](https://help.momentum-transfer.com/i-am-having-trouble-accessing-my-account-after-resetting-my-password.-what-should-i-do) - [How Can I Give Access To My Colleagues?](https://help.momentum-transfer.com/how-can-i-give-access-to-my-colleagues) - [Can I Transfer Data Across Organizations?](https://help.momentum-transfer.com/can-i-transfer-data-across-organizations) - [What Are Organizations Meant For In My Data Portal?](https://help.momentum-transfer.com/what-are-organizations-meant-for-in-my-data-portal) - [How Do I Add Additional Samples To My Request?](https://help.momentum-transfer.com/how-do-i-add-additional-samples-to-my-request) - [How Can I Monitor When My Samples Are Being Measured?](https://help.momentum-transfer.com/how-can-i-monitor-when-my-samples-are-being-measured) - [How Will I Know When My Request Has Been Accepted?](https://help.momentum-transfer.com/how-will-i-know-when-my-request-has-been-accepted) - [What Happens After I Submit My Request?](https://help.momentum-transfer.com/what-happens-after-i-submit-my-request) - [How Do I Submit A Request In The Data Portal?](https://help.momentum-transfer.com/how-do-i-submit-a-request-in-the-data-portal) - [I Don't Have A CAS Number For My Sample. What Should I Do?](https://help.momentum-transfer.com/i-dont-have-a-cas-number-for-my-sample.-what-should-i-do) - [How Do I Provide Tracking Information For My Samples?](https://help.momentum-transfer.com/how-do-i-provide-tracking-information-for-my-samples) - [How do I delete a request in the Momentum Transfer Data Portal?](https://help.momentum-transfer.com/how-do-i-delete-a-request-in-the-momentum-transfer-app) See less ▼ ## Preparing & Shipping Samples - [Can The Samples Be Returned After Measurement?](https://help.momentum-transfer.com/can-the-samples-be-returned-after-measurement) - [What Should I Do If I Have Issues With Shipping?](https://help.momentum-transfer.com/what-should-i-do-if-i-have-issues-with-shipping) - [How Should I Prepare And Package My Samples?](https://help.momentum-transfer.com/how-should-i-prepare-and-package-my-samples) - [Where Can I Find A Proforma Invoice Template?](https://help.momentum-transfer.com/where-can-i-find-a-proforma-invoice-template) - [Can I Use My Institution's Official Proforma Invoice Template?](https://help.momentum-transfer.com/can-i-use-my-institutions-official-proforma-invoice-template) - [What If The Proforma Invoice Is Missing From The Outside Of The Package?](https://help.momentum-transfer.com/what-if-the-proforma-invoice-is-missing-from-the-outside-of-the-package) - [What Should The Proforma Invoice Include?](https://help.momentum-transfer.com/what-should-the-proforma-invoice-include) - [What Is The Shipping Address For Sending Samples?](https://help.momentum-transfer.com/what-is-the-shipping-address-for-sending-samples) - [What Information Should Be Included On The Shipping Label?](https://help.momentum-transfer.com/what-information-should-be-included-on-the-shipping-label) - [Why Is The Declared Value Important In The Proforma Invoice?](https://help.momentum-transfer.com/why-is-the-declared-value-important-in-the-proforma-invoice) - [Do I Need To Include A Proforma Invoice With My Shipment?](https://help.momentum-transfer.com/do-i-need-to-include-a-proforma-invoice-with-my-shipment) - [How Much Sample Material Should I Send?](https://help.momentum-transfer.com/how-much-sample-material-should-i-send) - [Which Company Should I Choose For Shipping My Samples?](https://help.momentum-transfer.com/which-company-should-i-choose-for-shipping-my-samples) - [Why Do You Only Provide The Shipping Address After My Request Is Accepted?](https://help.momentum-transfer.com/why-do-you-only-provide-the-shipping-address-after-my-request-is-accepted) - [What Is The Latest Possible Delivery Date For My Samples To Ensure They Arrive In Time For The Upcoming Beamtime?](https://help.momentum-transfer.com/logistics-and-shipping) See less ▼ ## Data & Publication - [What Happens If I Publish My Results Before The Embargo Period Ends?](https://help.momentum-transfer.com/what-happens-if-i-publish-my-results-before-the-embargo-period-ends) - [Can I Get An Identification Number For My Dataset To Cite In Publications?](https://help.momentum-transfer.com/can-i-get-a-identification-number-for-my-dataset-to-cite-in-publications) - [How Should Acknowledgments Be Made In Publications?](https://help.momentum-transfer.com/how-should-acknowledgments-be-made-in-publications) - [Will My Name be Associated With The Data In The Public Database?](https://help.momentum-transfer.com/will-my-name-be-associated-with-the-data-in-the-public-database) - [Can I Request An Extension To The Embargo Period?](https://help.momentum-transfer.com/can-i-request-an-extension-to-the-embargo-period) - [What If I Need To Keep My Data Confidential For Commercial Reasons?](https://help.momentum-transfer.com/what-if-i-need-to-keep-my-data-confidential-for-commercial-reasons) - [Can I Share My Data With Collaborators?](https://help.momentum-transfer.com/can-i-share-my-data-with-collaborators) - [What Data Formats Will I Receive?](https://help.momentum-transfer.com/what-data-formats-will-i-receive) - [How Will FAIR Data Be Handled And What About The Embargo Period?](https://help.momentum-transfer.com/how-will-fair-data-be-handled-and-what-about-the-embargo-period) - [What Happens To My Data After Measurement?](https://help.momentum-transfer.com/data-and-publication) - [What metadata is stored with my measurements?](https://help.momentum-transfer.com/what-metadata-is-stored-with-my-measurements) See less ▼ ## Measurement Details - [How should air-sensitive samples be handled?](https://help.momentum-transfer.com/how-should-air-sensitive-samples-be-handled) - [Can air-sensitive samples be measured?](https://help.momentum-transfer.com/can-air-sensitive-samples-be-measured) - [What sample environments are available?](https://help.momentum-transfer.com/what-sample-environments-are-available) - [What information can be obtained from amorphous samples?](https://help.momentum-transfer.com/measurement-details) - [What is the experimental setup and data processing details?](https://help.momentum-transfer.com/what-is-the-experimental-setup-and-data-processing-details) - [Do you provide grazing incidence measurements?](https://help.momentum-transfer.com/do-you-provide-grazing-incidence-measurements) - [What is the beam size used for the measurements?](https://help.momentum-transfer.com/what-is-the-beam-size-used-for-the-measurements) - [Can you detect trace phases in my sample?](https://help.momentum-transfer.com/can-you-detect-trace-phases-in-my-sample) - [What is the resolution of the XRPD data?](https://help.momentum-transfer.com/what-is-the-resolution-of-the-xrpd-data) - [What are the limitations of PDF analysis using 75 keV energy?](https://help.momentum-transfer.com/what-are-the-limitations-of-pdf-analysis-using-75-kev-energy) - [What is the difference between HR-XRPD and TS-PDF analysis?](https://help.momentum-transfer.com/what-is-the-difference-between-hr-xrpd-and-ts-pdf-analysis) - [What is the wavelength used for the measurements?](https://help.momentum-transfer.com/what-is-the-wavelength-used-for-the-measurements) - [What are the benefits of synchrotron radiation with our setup?](https://help.momentum-transfer.com/what-are-the-benefits-of-synchrotron-radiation-with-our-setup) See less ▼ - [Our Measurement Services](https://help.momentum-transfer.com/our-measurement-services#main-content) - [X-ray Powder Diffraction](https://help.momentum-transfer.com/our-measurement-services#x-ray-powder-diffraction) - [Total Scattering – Pair Distribution Function](https://help.momentum-transfer.com/our-measurement-services#total-scattering-pair-distribution-function) - [Small-Angle Scattering](https://help.momentum-transfer.com/our-measurement-services#small-angle-scattering) - [Using Our Data Portal](https://help.momentum-transfer.com/using-our-data-portal#main-content) - [How to Set Up a Billing Account](https://help.momentum-transfer.com/using-our-data-portal#how-to-set-up-a-billing-account) - [How to Review and Edit Billing Details](https://help.momentum-transfer.com/using-our-data-portal#how-to-review-and-edit-billing-details) - [Data Processing & Analysis](https://help.momentum-transfer.com/data-processing-analysis) - [Shipping Instructions](https://help.momentum-transfer.com/shipping-instructions) - [FAQs](https://help.momentum-transfer.com/faqs#main-content) - [General Information](https://help.momentum-transfer.com/faqs#general-information) - [Momentum Transfer Data Portal](https://help.momentum-transfer.com/faqs#momentum-transfer-data-portal) - [Preparing & Shipping Samples](https://help.momentum-transfer.com/faqs#preparing-shipping-samples) - [Data & Publication](https://help.momentum-transfer.com/faqs#data-publication) - [Measurement Details](https://help.momentum-transfer.com/faqs#measurement-details) - [Publications](https://help.momentum-transfer.com/publications#main-content) - [2025](https://help.momentum-transfer.com/publications#2025) - [2024](https://help.momentum-transfer.com/publications#2024) - [Policies & Legal](https://help.momentum-transfer.com/policies-legal) - [Imprint](https://momentum-transfer.com/imprint) - [Privacy Policy](https://momentum-transfer.com/data-protection) - [Terms & Conditions](https://momentum-transfer.com/terms-conditions) [![MT Logo](https://help.momentum-transfer.com/hs-fs/hubfs/mt_logo_inverted.png?width=100&height=100&name=mt_logo_inverted.png "MT Logo")](https://momentum-transfer.com/) *Radically better X-ray data*   ``` Question? 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