FAQs
Frequently asked questions and general information
General Information
- What Can I Expect From The Momentum Transfer Service?
- When Are Measurements Performed?
- Which Types of Measurements Are Available?
- How Many Samples Can I Measure?
- Which Payment Method Do You Accept?
- How Can The Results Be Used?
- Are There Restrictions On Samples?
- What Kind Of Results Do I Get?
- What Consultation Services Are Available?
Momentum Transfer Data Portal
- How Do I Provide Tracking Information For My Samples?
- I Don't Have A CAS Number For My Sample. What Should I Do?
- How do I delete a request in the Momentum Transfer Data Portal?
- How Do I Submit A Request In The Data Portal?
- What Happens After I Submit My Request?
- How Will I Know When My Request Has Been Accepted?
- How Can I Monitor When My Samples Are Being Measured?
- How Do I Add Additional Samples To My Request?
- What Are Organizations Meant For In My Data Portal?
- Can I Transfer Data Across Organizations?
- How Can I Give Access To My Colleagues?
- I Am Having Trouble Accessing My Account After Resetting My Password. What Should I Do?
- What Should I Do If I Encounter A Bug?
Preparing & Shipping Samples
- What Is The Latest Possible Delivery Date For My Samples To Ensure They Arrive In Time For The Upcoming Beamtime?
- Why Do You Only Provide The Shipping Address After My Request Is Accepted?
- Which Company Should I Choose For Shipping My Samples?
- How Much Sample Material Should I Send?
- Do I Need To Include A Proforma Invoice With My Shipment?
- Why Is The Declared Value Important In The Proforma Invoice?
- What Information Should Be Included On The Shipping Label?
- What Is The Shipping Address For Sending Samples?
- What Should The Proforma Invoice Include?
- What If The Proforma Invoice Is Missing From The Outside Of The Package?
- Can I Use My Institution's Official Proforma Invoice Template?
- Where Can I Find A Proforma Invoice Template?
- How Should I Prepare And Package My Samples?
- What Should I Do If I Have Issues With Shipping?
- What Shipping Carrier Should I Use?
- Can The Samples Be Returned After Measurement?
Data & Publication
- What Happens To My Data After Measurement?
- How Will FAIR Data Be Handled And What About The Embargo Period?
- What Data Formats Will I Receive?
- Can I Share My Data With Collaborators?
- What If I Need To Keep My Data Confidential For Commercial Reasons?
- Can I Request An Extension To The Embargo Period?
- Will My Name be Associated With The Data In The Public Database?
- How Should Acknowledgments Be Made In Publications?
- What metadata is stored with my measurements?
- Can I Get An Identification Number For My Dataset To Cite In Publications?
- What Happens If I Publish My Results Before The Embargo Period Ends?
Measurement Details
- What information can be obtained from amorphous samples?
- What are the benefits of synchrotron radiation with our setup?
- What is the difference between HR-XRPD and TS-PDF analysis?
- What are the limitations of PDF analysis using 75 keV energy?
- What sample environments are available?
- Can air-sensitive samples be measured?
- What is the resolution of the XRPD data?
- What is the wavelength used for the measurements?
- Do you provide grazing incidence measurements?
- How should air-sensitive samples be handled?
- Can you detect trace phases in my sample?
- What is the beam size used for the measurements?
- What is the experimental setup and data processing details?
OSCARS/MatScatNet Project
- What is the OSCARS/MatScatNet program?
- How Many Samples Can I Submit Under The OSCARS/MatScatNet Program?
- What if I want to measure more than 5 samples?
- What types of measurements are included in the OSCARS/MatScatNet program?
- Are there any costs for the measurements under the OSCARS/ MatScatNet program?
- How should I acknowledge the OSCARS program in publications?