---
title: What Can I Expect From The Momentum Transfer Service?
description: Get an overview of the Momentum Transfer service, including what’s included and how we support your measurements.
---

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- [Contact us](mailto:team@momentum-transfer.com)

[Contact us](mailto:team@momentum-transfer.com)

 Momentum Transfer Help Page

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1. [Momentum Transfer Help Page](https://help.momentum-transfer.com/?hsLang=en)
2. [FAQs](https://help.momentum-transfer.com/faqs?hsLang=en)
3. [General Information](https://help.momentum-transfer.com/faqs?hsLang=en#general-information)

# What Can I Expect From The Momentum Transfer Service?

Momentum Transfer offers a mail-in service for high-quality, high-throughput synchrotron X-ray powder diffraction and scattering measurements. You mail us your samples; we perform the measurements and upload the results to your request in our secure data portal — ready for you to access, review, and download at your convenience.

To get started, you'll find a brief overview here on how to register for our service:

**1. Register on the Platform**

1. **Visit** the Momentum Transfer **platform:** [https://app.momentum-transfer.com](https://app.momentum-transfer.com)
2. **Create an account** if you don't have one yet.
3. **Log in** to your account.
4. [Here](https://help.momentum-transfer.com/how-to-register-in-the-app?hsLang=en) you will find detailed instructions.

**2. Add Your Samples**

1. Navigate to the samples section.
2. **Add** your **samples** to the system.
3. **Provide detailed information** for each sample (chemical composition, common/IUPAC names, etc.)
4. Provide metadata on your samples for either internal tracking or in case you are measuring FAIR data.

**3. Create a Request**

1. **Create** a new measurement **request.**
2. **Select** the option ""**I have a quote**"" in the form.
3. **Enter** your **QUOTE-ID** (QUOTE-MT-2025-xxx) in the Quote-ID text field.
4. Complete all required fields in the request form.
5. **Submit** your request.
6. [Here](https://help.momentum-transfer.com/how-to-submit-a-request?hsLang=en) you will find detailed instructions.

**4. Wait for Approval**

1. Your **request** will be **reviewed** to ensure the samples can be properly processed.
2. If there are any questions, a team member will contact you.
3. Once **approved**, you'll **receive** an **email** titled “Request Accepted”.

**5. Ship Your Samples**

1. Follow the [shipping instructions](https://help.momentum-transfer.com/how-to-ship-your-samples-to-us?hsLang=en) provided in the acceptance email.
2. Use the specified shipping address.
3. If shipping from **outside the EU**, attach a **proforma invoice** (typically declaring €1 value per sample).

**6. Provide Tracking Information**

1. Once your samples are dispatched, **enter the tracking link in your request** on the portal. This helps the team monitor the shipment and prepare for its arrival.
2. [Here](https://help.momentum-transfer.com/how-to-share-your-tracking-information-with-us?hsLang=en) you will find detailed instructions.

Once your samples arrive, they will be scheduled for measurement during the next available beamtime. You'll receive an email notification as soon as your results are ready and available in the data portal. Results are usually available within 2–3 business days after measurement, though depending on workload, it may be a bit faster or take slightly longer.

- [Our Measurement Services](https://help.momentum-transfer.com/our-measurement-services?hsLang=en#main-content)

    - [X-ray Powder Diffraction](https://help.momentum-transfer.com/our-measurement-services?hsLang=en#x-ray-powder-diffraction)
    - [Total Scattering – Pair Distribution Function](https://help.momentum-transfer.com/our-measurement-services?hsLang=en#total-scattering-pair-distribution-function)
    - [Small-Angle Scattering](https://help.momentum-transfer.com/our-measurement-services?hsLang=en#small-angle-scattering)
- [Using Our Data Portal](https://help.momentum-transfer.com/using-our-data-portal?hsLang=en#main-content)

    - [How to Set Up a Billing Account](https://help.momentum-transfer.com/using-our-data-portal?hsLang=en#how-to-set-up-a-billing-account)
    - [How to Review and Edit Billing Details](https://help.momentum-transfer.com/using-our-data-portal?hsLang=en#how-to-review-and-edit-billing-details)
- [Data Processing & Analysis](https://help.momentum-transfer.com/data-processing-analysis?hsLang=en)
- [Shipping Instructions](https://help.momentum-transfer.com/shipping-instructions?hsLang=en)
- [FAQs](https://help.momentum-transfer.com/faqs?hsLang=en#main-content)

    - [General Information](https://help.momentum-transfer.com/faqs?hsLang=en#general-information)
    - [Momentum Transfer Data Portal](https://help.momentum-transfer.com/faqs?hsLang=en#momentum-transfer-data-portal)
    - [Preparing & Shipping Samples](https://help.momentum-transfer.com/faqs?hsLang=en#preparing-shipping-samples)
    - [Data & Publication](https://help.momentum-transfer.com/faqs?hsLang=en#data-publication)
    - [Measurement Details](https://help.momentum-transfer.com/faqs?hsLang=en#measurement-details)
- [Publications](https://help.momentum-transfer.com/publications?hsLang=en#main-content)

    - [2025](https://help.momentum-transfer.com/publications?hsLang=en#2025)
    - [2024](https://help.momentum-transfer.com/publications?hsLang=en#2024)
- [Policies & Legal](https://help.momentum-transfer.com/policies-legal?hsLang=en)

- [Imprint](https://momentum-transfer.com/imprint)
- [Privacy Policy](https://momentum-transfer.com/data-protection)
- [Terms & Conditions](https://momentum-transfer.com/terms-conditions)

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*Radically better X-ray data*

 

<https://www.youtube.com/@Momentum-Transfer> <https://de.linkedin.com/company/momentum-transfer> <https://x.com/Q_Transfer/>

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