---
title: How to Submit a Request
description: How to Submit a Request?
---

[Skip to content](https://help.momentum-transfer.com/how-to-submit-a-request#main-content)

English

Show submenu for translations

[![Momentum Transfer](https://help.momentum-transfer.com/hs-fs/hubfs/md2x.png?width=150&height=150&name=md2x.png)](https://momentum-transfer.com/)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [Contact us](mailto:team@momentum-transfer.com)

[Contact us](mailto:team@momentum-transfer.com)

 Momentum Transfer Help Page

- There are no suggestions because the search field is empty.

1. [Momentum Transfer Help Page](https://help.momentum-transfer.com/?hsLang=en)
2. [Using Our Data Portal](https://help.momentum-transfer.com/using-our-data-portal?hsLang=en)

# How to Submit a Request

To benefit from our service, you need to interact with us through our portal and request your measurements. Simply create a request and provide the necessary information by following the steps outlined below or by watching this videos:

<iframe width="256" height="144.64" src="https://www.youtube.com/embed/9MS5KmXoYnc?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen title="MT How to Create a Request" style="position: absolute; top: 0px; left: 0px; width: 100%; height: 100%; border: none;"></iframe>

 

<iframe width="256" height="144.64" src="https://www.youtube.com/embed/1F3L4qWa_zo?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen title="MT How to Submit a Request" style="position: absolute; top: 0px; left: 0px; width: 100%; height: 100%; border: none;"></iframe>

 

1\. Visit our [website](https://app.momentum-transfer.com/) and sign in to your account.

![](https://help.momentum-transfer.com/hs-fs/hubfs/image-png-Nov-12-2025-11-16-27-7152-AM.png?width=458&height=444&name=image-png-Nov-12-2025-11-16-27-7152-AM.png)

2\. Go to “**Requests**” and click “**+ Create**”.

![](https://help.momentum-transfer.com/hs-fs/hubfs/image-png-4.png?width=670&height=462&name=image-png-4.png)

3\. Give your request a **name** and **create** it by clicking "**Confirm**".

![](https://help.momentum-transfer.com/hs-fs/hubfs/image-png-Sep-30-2025-08-21-18-2849-AM.png?width=670&height=398&name=image-png-Sep-30-2025-08-21-18-2849-AM.png)

4\. You will be redirected to the Request Overview. Click on the name of the request you created to add your samples.

![](https://help.momentum-transfer.com/hs-fs/hubfs/image-png-Oct-23-2025-08-54-22-2302-AM.png?width=670&height=73&name=image-png-Oct-23-2025-08-54-22-2302-AM.png)

5\. **Select** your **samples**. 

![](https://help.momentum-transfer.com/hs-fs/hubfs/image-png-Oct-23-2025-08-55-41-3417-AM.png?width=670&height=331&name=image-png-Oct-23-2025-08-55-41-3417-AM.png)

 5\. Select the **measurement methods you wish** to use. If you are interested to inquire more, please send an email to [team@momentum-transfer.com](mailto:team@momentum-transfer.com).  

![](https://help.momentum-transfer.com/hs-fs/hubfs/image-png-Oct-23-2025-08-56-55-7155-AM.png?width=670&height=415&name=image-png-Oct-23-2025-08-56-55-7155-AM.png)

Please note that your **request is not submitted** automatically **after** adding your sample and **confirming** the measurement methods you would like to use.

6\. Once you've created a request, select it and click “**Submit measurement request**”.

![](https://help.momentum-transfer.com/hs-fs/hubfs/image-png-Oct-23-2025-08-58-11-0177-AM.png?width=670&height=313&name=image-png-Oct-23-2025-08-58-11-0177-AM.png)

7\. You will be forwarded to the following pop-up.

![](https://help.momentum-transfer.com/hs-fs/hubfs/image-png-Jul-17-2026-07-35-49-2909-AM.png?width=449&height=524&name=image-png-Jul-17-2026-07-35-49-2909-AM.png)

 8\. Under "Billing details", add your account and credit type to proceed.

![](https://help.momentum-transfer.com/hs-fs/hubfs/image-png-Jul-17-2026-07-39-15-8044-AM.png?width=562&height=252&name=image-png-Jul-17-2026-07-39-15-8044-AM.png)

 

9\. By clicking "Submit", a window will pop up where you can download our Package ID label (to attach to the outside of your package once your samples are prepared for shipment) and confirm that your samples can be safely shipped.

![](https://help.momentum-transfer.com/hs-fs/hubfs/image-png-Oct-23-2025-09-05-13-4508-AM.png?width=349&height=388&name=image-png-Oct-23-2025-09-05-13-4508-AM.png)![](https://help.momentum-transfer.com/hs-fs/hubfs/image-png-Oct-23-2025-09-06-07-0120-AM.png?width=336&height=387&name=image-png-Oct-23-2025-09-06-07-0120-AM.png)

After downloading the Package ID Label and confirming the safety shipment the "Submit request" button turns into black and will be clickable now so you can sumbit your request to us for approval,

![](https://help.momentum-transfer.com/hs-fs/hubfs/image-png-Oct-23-2025-09-09-11-7073-AM.png?width=345&height=126&name=image-png-Oct-23-2025-09-09-11-7073-AM.png)![](https://help.momentum-transfer.com/hs-fs/hubfs/image-png-Oct-23-2025-09-09-33-7163-AM.png?width=333&height=127&name=image-png-Oct-23-2025-09-09-33-7163-AM.png)

10\. After submitting your request, you will receive an email from us confirming that we have received it and will review it. 

![](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/26125/direct/1741777972161/image.png)

**Congratulations! Your request has been successfully submitted.**

- [Our Measurement Services](https://help.momentum-transfer.com/our-measurement-services?hsLang=en#main-content)

    - [X-ray Powder Diffraction](https://help.momentum-transfer.com/our-measurement-services?hsLang=en#x-ray-powder-diffraction)
    - [Total Scattering – Pair Distribution Function](https://help.momentum-transfer.com/our-measurement-services?hsLang=en#total-scattering-pair-distribution-function)
    - [Small-Angle Scattering](https://help.momentum-transfer.com/our-measurement-services?hsLang=en#small-angle-scattering)
- [Using Our Data Portal](https://help.momentum-transfer.com/using-our-data-portal?hsLang=en#main-content)

    - [How to Set Up a Billing Account](https://help.momentum-transfer.com/using-our-data-portal?hsLang=en#how-to-set-up-a-billing-account)
    - [How to Review and Edit Billing Details](https://help.momentum-transfer.com/using-our-data-portal?hsLang=en#how-to-review-and-edit-billing-details)
- [Data Processing & Analysis](https://help.momentum-transfer.com/data-processing-analysis?hsLang=en)
- [Shipping Instructions](https://help.momentum-transfer.com/shipping-instructions?hsLang=en)
- [FAQs](https://help.momentum-transfer.com/faqs?hsLang=en#main-content)

    - [General Information](https://help.momentum-transfer.com/faqs?hsLang=en#general-information)
    - [Momentum Transfer Data Portal](https://help.momentum-transfer.com/faqs?hsLang=en#momentum-transfer-data-portal)
    - [Preparing & Shipping Samples](https://help.momentum-transfer.com/faqs?hsLang=en#preparing-shipping-samples)
    - [Data & Publication](https://help.momentum-transfer.com/faqs?hsLang=en#data-publication)
    - [Measurement Details](https://help.momentum-transfer.com/faqs?hsLang=en#measurement-details)
- [Publications](https://help.momentum-transfer.com/publications?hsLang=en#main-content)

    - [2025](https://help.momentum-transfer.com/publications?hsLang=en#2025)
    - [2024](https://help.momentum-transfer.com/publications?hsLang=en#2024)
- [Policies & Legal](https://help.momentum-transfer.com/policies-legal?hsLang=en)

- [Imprint](https://momentum-transfer.com/imprint)
- [Privacy Policy](https://momentum-transfer.com/data-protection)
- [Terms & Conditions](https://momentum-transfer.com/terms-conditions)

[![MT Logo](https://help.momentum-transfer.com/hs-fs/hubfs/mt_logo_inverted.png?width=100&height=100&name=mt_logo_inverted.png "MT Logo")](https://momentum-transfer.com/)

*Radically better X-ray data*

 

<https://www.youtube.com/@Momentum-Transfer> <https://de.linkedin.com/company/momentum-transfer> <https://x.com/Q_Transfer/>

```
Question? Reach Out!
```